Logistics & Delivery

Every “where is my parcel?” answered

Tracking and delivery questions from WhatsApp, email and your website, in one shared inbox.

How chatworx helps

Handle tracking and delivery questions as they come in
Show customers their place in the queue when your team is busy
Route questions by region with rules
Publish tracking help in a public help centre

Key channels for logistics & delivery

WhatsApp
Email
Website Widget

See it with your own channels.

Book a demo and we'll show you how chatworx fits the way your team works.