Know who can see what, and who did what.
Roles control access, workspaces are kept apart, and Enterprise plans keep a record of every action.
Role-based access
Roles decide what each person can see and do across conversations, contacts, inboxes, teams and reports. Enterprise plans add custom roles.
Audit log
Enterprise plans record actions such as assignments and settings changes, with who made them and when.
Workspace isolation
Each workspace's conversations, people and settings are kept separate from every other workspace.
Signed webhooks
Each webhook delivery is signed with a secret, so you can check it came from chatworx.
Secure connections and sign-in
HTTPS for every connection. Website chat sessions are signed, and passwords are stored hashed, never in plain text.
Have security questions?
Book a demo and we'll go through your requirements and how chatworx handles access and data.
Book a demo